Hear from Our Satisfied Customers
We pride ourselves on providing our clients with top-quality exterior services and excellent customer service. We understand that investing in exterior services is a significant decision for homeowners, and we strive to provide the best possible value for our clients. Don’t just take our word for it – read what our satisfied customers have to say about their experiences with us.
William Richmond Inc installed a new shingle roof, new gutters and new leaf guard on our house. They were very responsive right from the start: came out the very day I contacted them to do a free inspection. When we decided to move forward with the new roof, gutters and leaf guard, he brought us examples of the materials that would be used and explained how they compared to the materials being replaced and I could see how much better the new materials would be. He kept in constant contact with us toward scheduling the work to be done, letting us know when the material would be delivered, etc. The installers showed up on time and did a great job. They cleaned everything up and hauled away all the discarded, old materials. Everything looks great and I feel confident the roof and gutters are installed a whole lot better than the original roof had been! I highly recommend William Richmond Inc. We plan on having them back to install new roofs on some other small buildings on our lot.
I had the pleasure of working with William and his team when I hired him to replace my roof. Wow! He is absolutely wonderful to work with. It’s like having a friend on the “inside” that is working for you. I was so happy with the job on my roof that I hired William back to replace my gutters and windows. He and his teams are thorough and professional and great to work with. William was extremely communicative and easy to reach to answer any of our questions at all times. I have the highest level of confidence in him and feel he would be able to properly assess any situation and figure out an effective solution. He is very knowledgeable about his products which made me feel very confident in my choice to hire William and his team. G. Miller 3/2023
Great company. Replaced our roof two years ago. Noticed a section of sheathing that was broken while in the attic recently. It was probably that way before the roof was put on based on its location. WM Richmond came back out and repaired no questions asked. They will make it right. Definitely recommend.
What a great experience working with William Richmond who did an outstanding job refurbishing my roof. Excellent communications upfront during and after the job. The crew was efficient and cleaned up the property after the job was completed. A fantastic contractor that did a fantastic job would definitely recommend them, and plan to use them for future work.
Had my roof replaced. Great company to work with-owner was responsive, very helpful throughout the process, great at communication, and they did a thorough and high-quality job-working all day to get the job done.
Fantastic experience with William and hid crew! We hired them to replace our roof, siding, and gutters after a large storm and they did a great job. Quick to respond, priced competitively, very attentive to our needs, and the quality of work was excellent. I would highly recommend William Richmond Inc!!!
William Richmond Inc. replaced my roof and fixed my siding. Excellent friendly service, quality work and clean up. I love my new roof! I highly recommend this company.
Consummate professionals! They installed our new roof in 2018 flawlessly. Any questions we have had after that date were immediately addressed. Without a doubt we highly recommend William Richmond, Inc for roofing & repair.
William Richmond had his project manager temporarily patch our roof leak the same day we called. After speaking with him directly to assess the damage, we chose him to replace our roof and gutters. He was professional, on time, and easily accessible whenever we had questions or concerns. The crew completed the job quickly and ensured quality installation from start to finish. William himself came back several times to ensure that no nails were left behind around the house and on the driveway. Linda, the office manager, was also wonderful to deal with. Overall, a great experience. I would not hesitate to call upon them again for future work.
I got several quotes for a new roof installed and after meeting with Mr. Richmond I was impressed with his professionalism and knowledge and he delivered. Not only did I have to replace the shingles but also all the wood underneath. HIs crew came in and put tarp all around the the house to protect the plants and make cleanup easy. they finished the same day, cleaned up everything. I would highly recommend this company.
NEW ROOF: From calling the office (Linda) to make a quote appointment, to owner William coming to our home and giving us a prompt detailed written estimate good for several months (allowing us to compare quotes from the competition), to scheduling the work around our schedules, and finally the precise/prompt/skilled crew (lead Carlos) completing the roof installation (2 day job) both on our house and detached garage, we are very satisfied and would recommend highly.
William Richmond Inc replaced my roof and gutters, and installed new windows and siding. His installers were prompt, professional, courteous and their workmanship was outstanding. Mr. Richmond was in continual contact throughout the job to let me know status, what to expect and when. My home looks terrific, like brand new. The entire project was a great experience, and I'd recommend William Richmond, Inc. to anyone needing a roof, windows, siding and gutters.
Had my siding updated with additional insulation. Workers were professional and very quick. Work was done in 2 days. Very pleased with results. Would definitely recommend.
We were very pleased and delighted with the craftsman ship and professionalism.
William was so professional and an excellent communicator from start to finish. He and his team were so considerate. They work fast and are clean. It was nice being able to talk directly to the business owner, who was honest and friendly. Would highly recommend and use again for other services!
From start to finish William Richmond Inc was professional and easy to work with. Very satisfied not only with customer service but also quality of work.
Replaced my roof one year ago. Awesome work and refreshing to get the quote directly from the small business owner. And a much better price than the big companies selling the same product with an expensive warranty. A shingle lifted up this spring which was probably from an overgrown tree branch, he came and fixed in within a week, no charge!
William Richmond Inc. gets the big thumbs up in my book! My wife called them requesting an estimate to replace our roof. William came out to meet with her and evaluate the roof. He came promptly at the designated time and was very professional and polite. Our concern was the age of the roof and we have a small area that was leaking over the garage. To our surprise William politely told her that he could sell us a new roof if we really wanted but we didn't need replacement at this time, our shingles should be good for at least 5 or more years and other than the area where the leak is seemed to be in good condition for the age. She asked for a repair estimate and he told her he would have his field superintendent stop by when in the area to look deeper into the problem to determine what repair is required. The day before the rain came to stay and drop buckets on us for days, that gentleman dropped by. He was up on the roof for a while, when he came down he stated that should fix the problem. She asked how much was the repair fee and he said no charge this time and please call if this didn't solve the issue. She argued to pay something and was politely refused. Now we have had over 12" of rain in a weeks time and no leakage! I really appreciate the honesty and professionalism displayed by both William and his Superintendent and the free upfront fix. When it is time to replace this roof we will be contracting with William Richmond. They have certainly earned our business! Thank you William!